Contact Us
FREQUENTLY ASKED QUESTIONS
At Tresvita, we take great care to ensure that the images on our website accurately represent the products you will receive. Our team works diligently to provide clear, high-quality photos that reflect the true appearance of our snacks. However, due to variations in lighting and screen settings, there might be slight differences between the image and the actual product. Rest assured, every product we offer meets our strict quality standards and is crafted with the utmost attention to detail and care.
Once your purchase is complete, you'll receive an order confirmation email that includes your sales receipt. This email will be sent to the address you provided during checkout. If you need to view your receipt at any time, you can also log in to your account on our website and navigate to the "Order History" section. There, you'll find detailed information about your recent orders, including receipts for each purchase. If you encounter any issues or have further questions, our customer support team is here to help!
At Tresvita, we strive to ensure that you are completely satisfied with your purchase. However, due to the nature of our products and for hygiene reasons, we do not accept returns. If you have any concerns about your order or if there is an issue with the product you received, please reach out to our customer support team. We're here to assist you and resolve any problems to the best of our ability. Your satisfaction is important to us!
Once your order is placed, we will send you an email with tracking details so you can monitor its journey. This email will include a link to track your package and keep you updated on its delivery status. If you have any questions or need further assistance with tracking your order, feel free to reach out to our customer support team—we’re here to help!
At Tresvita, we are committed to transparency and quality. All our products are made from natural, wholesome ingredients with no artificial additives or preservatives. For detailed ingredient lists and nutritional information, please refer to the product packaging or visit the product page on our website. If you have any specific dietary concerns or allergies, don’t hesitate to contact us for more information.
Yes, we offer a range of products designed to accommodate various dietary preferences and needs. Whether you are looking for gluten-free, vegan, or no artificial sugar options, we have something for everyone. Check the product descriptions on our website for specific dietary information, or contact our customer support team if you need personalized recommendations.
We’re here to help! You can reach out to Tresvita’s customer support team via the contact form on our website, by email at wecare@tresvita.com, or by phone at +91 9667948555. We strive to respond to all inquiries promptly and are happy to assist with any questions or concerns you may have.
Tresvita products are currently available for purchase exclusively through our website. This allows us to maintain the highest quality and freshness of our snacks. We are continually exploring opportunities to expand, so stay tuned for future updates on potential retail locations.
To keep your Tresvita snacks fresh and delicious, store them in a cool, dry place away from direct sunlight. For products with specific storage instructions, please refer to the packaging. If you have any questions about proper storage, our customer support team is happy to assist.
